Transportation and Services Policy

Customer is advised that Baja Ground Services, Inc. is acting as intermediary and agent for suppliers in selling services, or in accepting reservations or bookings for services that are not directly supplied by Baja Ground Services, Inc. (such as hotel accommodations, ground transportation, meals, tours, fishing, etc.) Baja Ground Services, Inc., therefore, shall not be responsible for breach of contract or any intentional or careless actions or omissions on part of such suppliers, which result in any loss, damage, delay or injury to you or your travel companions or group members. Unless the term “guaranteed” is specifically stated in writing on your tickets, vouchers, invoice or reservation itinerary, we do not guarantee any of such suppliers’ rates, bookings or reservations, connections, scheduling or handling of personal effects. Baja Ground Services, Inc. shall not be responsible for any injuries, damages or losses caused to any traveler in connection with terrorist activities, social or labor unrest, mechanical or construction difficulties, diseases, local laws, climatic conditions, abnormal conditions or developments or any other actions, omissions or conditions outside the control of Baja Ground Services, Inc. Traveler assumes complete and full responsibility for, and hereby releases Baja Ground Services, Inc. from any duty of checking and verifying any and all passport, visa, vaccination or other entry requirements of each destination, and all safety and security conditions of such destinations, during the length of the proposed travel. For information concerning possible dangers at international destinations, contact the Travel Advisory Section of the US State Department. For medical information, call the Public Health Service. By embarking upon his/her travel, the traveler voluntarily assumes all risks involved with such travel, whether expected or unexpected. Traveler is hereby warned of such risks and advised to obtain appropriate insurance coverage against them. Travelers retention of vouchers, reservations or bookings after issuance shall constitute a consent to the above, and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members. Customer agrees by acceptance of vouchers, reservations or bookings after issuance, that Baja Ground Services, Inc. shall be liable for no more than a refund of any sums customer paid Baja Ground services, Inc. and that Baja Ground services, Inc. shall have no other liability whatsoever. Services will ONLY be provided with vouchers, no other document is valid for the rendering of services and it is solely at the discretion of the supplier or operator to provide services without the corresponding voucher(s). Requests for refunds will only be reviewed when received in writing and accompanied by original voucher(s), reservations or bookings within 30 days of last day of service. Processing fees are nonrefundable. No refunds for unused portions or cancellations within 48 hours of arrival or departure. Cancellation of paid reservations is subject to a 9% cancellation fee.